FAQs
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Deep processing customization and manufacturing capacity issues
Free sample questions
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Q6: I need to get a quote faster?

A: If you are very urgent to get the quotation, please call us or tell us in your email so that we will give priority to Your enquiry.

Q5:What’s the payment term?

A: T/T , Paypal L/C Alibaba Credit Insurance Payment/Alibaba Pay Payment

Q4:How long is your delivery time?

A:Sample is 3-10days.Mass products are 5-12days by air,or 5-30 days by sea.

Q3: Can I get the sample?

A: If it is a sample we already have, it will be free. If it is customized according to your drawings, we will charge a cost fee.

Q2: How to increase the success rate of sample production ?

A:When you express your intention to purchase, our engineers will intervene and provide evaluations and suggestions from the perspectives of structure, physical properties, application scenarios, etc. This is exactly what we are best at.

Q1: How do I get a quick quote ?

A:You can provide us with detailed pictures, drawings, production process requirements, and quantities as much as possible, and you will receive an accurate free quotation within 2 hours of receiving the information.

Q17: Will the gloss be varied after assembly.

A: If you bond the glass with other parts fully by optical bonding, the gloss will vary,the gloss of double side AG glass will increase by 10-20. If it’s single side AG glass or bonded half, the gloss varies small.

Q17: Will the gloss be varied after assembly.

A: If you bond the glass with other parts fully by optical bonding, the gloss will vary,the gloss of double side AG glass will increase by 10-20. If it’s single side AG glass or bonded half, the gloss varies small.

Q16: What’s the difference between single side AG glass and double sided AG glass?

A: FELIX GLASS AG glass is immersed etching. Technically speaking, we have to cover another side when we’re etching single side AG glass.

Q15: How Is The Processing Capability ?

A: For custom gorilla glass, gorilla glass 3, gorilla glass 4 and anti glare glass. FELIX GLASS provide CNC machining,chemical strengthening,multi-color printing, AF coating, AR coating, anti glare etching and double side 3M tape service. A. CNC machines to process any desired shape. Chamfer / Bevel/Holes etc. B.Chemical strengthening to make glass stronger and tougher, with best performance of anti-scratch and anti-impact. C.Multi-color printing technology to print any color on one glass once Pantone number is provided D.Anti-fingerprint coating to keep surface clear and wipe fingerprints easily E.Anti-reflective coating to increase the transmittance and reduce reflection of glass F.Double side 3M tape to assemble the glass with other parts well

Q14: What’s the tolerance ?

A: Dimension: ±0.05mm ( 5”) Printing: ±0.1mm 16.How many days to deliver custom anti glare glass ? For custom anti glare glass, single side etching and double side etching. FELIX GLASS import high quality raw material abroad, the applicable kinds are very wide. The lead time depends on the current stock, please kindly contact sales.

Q13: MOQ ?

A: 100pcs-1000pcs. We will provide you 10pcs samples in prototype stage

Q12: How Does FELIX GLASS Ensure The Glass Quality ?

A: To ensure the quality of custom gorilla glass and anti glare glass. We will make full inspection after every procedure, IPQC and make spot check before delivery. ISO9001:2008 quality management system is strictly carried out.

Q11: Is it possible to print on the side of AG glass ?

A: No matter it’s single side AG glass or double sided AG glass, both can be silkscreen printed.