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At FELIX GLASS, we understand that fast and accurate quotation is critical for your project timelines and procurement plans, especially when you have urgent orders, tight deadlines, or time-sensitive product development needs. We have established a dedicated priority quotation process to ensure you get a detailed, professional quote in the fastest possible time, without compromising on accuracy or completeness.To get a faster quote, you can take the following steps:1. **Contact our sales team directly**: You can call our international sales hotline, send an urgent email to our priority quotation mailbox, or use our online instant chat service. Our sales team is available 24/7 to respond to urgent enquiries, and we will assign a dedicated account manager to your request immediately.2. **Provide complete product specifications**: To avoid back-and-forth communication and speed up the quotation process, please provide as much detailed information as possible in your initial enquiry, including: product type (optical dome, display glass, AR/AG/AF coated glass, etc.), material requirements (BK7, fused silica, sapphire, etc.), size, thickness, tolerance, coating requirements, quantity, delivery deadline, and any special processing needs (drilling, etching, tempering, etc.).3. **Attach drawings or samples**: If you have product drawings, 3D files, or sample photos, please attach them to your email. This allows our engineering team to directly evaluate the production process and cost, avoiding misunderstandings and reducing quotation time.4. **Specify your urgency level**: Clearly mark "URGENT" in your email subject line, and inform us of your required quotation deadline and order delivery time. We will prioritize your enquiry in our production and quotation queue, ensuring we get back to you within 24 hours for standard products, and 48 hours for custom complex products.Our priority quotation process includes:- Immediate response to your urgent enquiry within 2 hours- Dedicated engineering team to evaluate product feasibility and cost- Detailed quotation including product price, tooling cost (if any), sample cost, lead time, payment terms, and shipping cost- Free sample evaluation and technical support to ensure the product meets your requirements- Flexible production scheduling to meet your urgent delivery needsAt FELIX GLASS, we are committed to providing our global customers with fast, accurate, and professional quotation services, helping you save time and streamline your procurement process. Whether you need a one-time urgent quote or a long-term priority cooperation, we are ready to support your business.

At FELIX GLASS, we offer a variety of flexible, secure, and internationally recognized payment terms to meet the different needs of our global customers, ensuring safe, transparent, and smooth transactions for both parties. We understand that payment terms are a critical part of international trade, and we are committed to providing our customers with reliable, mutually beneficial payment solutions.Our standard payment terms for global customers are as follows:1. **T/T (Telegraphic Transfer)**: This is our most commonly used payment method, suitable for most orders. The standard terms are 30% deposit in advance to confirm the order and start production, and 70% balance payment before shipment (or against copy of B/L). For long-term cooperative customers with good credit, we can negotiate more flexible terms, such as 20% deposit and 80% balance against copy of B/L.2. **L/C (Letter of Credit)**: We accept irrevocable sight L/C issued by reputable international banks, which is the safest payment method for large orders and first-time cooperative customers. This ensures that the customer's payment is guaranteed by the bank, and we can arrange production and shipment with peace of mind.3. **Other payment methods**: For specific customer needs, we can also accept payment methods such as Western Union, MoneyGram, PayPal (for small sample fees), and D/P (Documents against Payment), subject to mutual negotiation and credit evaluation.We also offer flexible payment terms for different order types:- **Sample orders**: 100% payment in advance, including sample cost and shipping cost.- **Small batch orders**: 30% deposit in advance, 70% balance before shipment.- **Large mass production orders**: Negotiable payment terms, such as 20% deposit, 80% L/C at sight, or installment payments according to production progress.- **Long-term cooperative customers**: We can provide more favorable payment terms, such as extended payment deadlines, reduced deposit ratios, and monthly settlement, based on years of good cooperation and credit performance.At FELIX GLASS, we strictly abide by international trade rules and payment terms, ensuring that all transactions are transparent, legal, and secure. We will provide a detailed payment schedule and terms in the proforma invoice, and our sales team will guide you through the entire payment process, answering any questions you may have. We are committed to building long-term, trust-based partnerships with our global customers, and our flexible payment terms are an important part of this commitment.

At FELIX GLASS, we understand that on-time delivery is critical for your production plans, project timelines, and customer commitments. We have established a standardized production scheduling system and strict delivery management process to ensure that every order is delivered on time, every time. Our delivery time varies depending on the product type, order quantity, customization requirements, and shipping method, and we provide clear lead times for all orders.Standard production lead times1. **Standard optical glass products (in stock)**: For standard size optical domes, display glass panels, AR/AG/AF coated glass, and other products in stock, the lead time is 3-5 working days after receiving the deposit. We can arrange immediate shipment after production and inspection.2. **Custom standard products (no special processing)**: For custom size, shape, or coating products without special processing, the lead time is 7-15 working days after receiving the deposit and confirming the drawings.3. **Complex custom products (special processing)**: For products with special processing such as ultra-precision polishing, multi-layer coating, drilling, etching, tempering, or custom optical components, the lead time is 15-30 working days after confirming the drawings and samples.4. **Large mass production orders**: For large quantity orders, we will provide a detailed production schedule, with lead times ranging from 30-60 working days, depending on the order size and product complexity. Urgent order lead timesWe offer priority production services for urgent orders. For urgent orders, we can:- Shorten the production lead time by 30-50%- Arrange priority production in our workshop- Provide expedited shipping services (DHL, FedEx, UPS)- Ensure delivery within the required deadline, subject to mutual negotiation International shipping timesAfter production is completed and the goods are ready for shipment, the international shipping time varies by shipping method:- **Express shipping (DHL/FedEx/UPS)**: 3-7 working days to most countries and regions worldwide- **Air freight**: 7-15 working days- **Sea freight**: 20-40 working days, depending on the destination portAt FELIX GLASS, we strictly track every order's production progress, and our sales team will provide regular updates to you, including production status, inspection results, and shipping information. We will inform you in advance if there is any possible delay, and work with you to find a solution. We are committed to being a reliable optical glass supplier, ensuring on-time delivery and stable supply for our global customers.

Yes, absolutely! At FELIX GLASS, we highly value the importance of sample verification for our customers, and we provide comprehensive sample services for all our optical glass products, including custom optical domes, display glass panels, AR/AG/AF coated glass, tempered glass, and other precision optical components. We understand that verifying product quality, performance, and suitability before mass production is critical to reducing risk and ensuring project success, and our sample service is designed to support this. Our sample service includes:1. **Standard product samples**: For standard size and specification products in stock, we can provide free samples (you only need to cover the shipping cost), or low-cost paid samples, depending on the product type and quantity.2. **Custom product samples**: For custom size, shape, coating, or processing products, we provide paid sample services. The sample cost includes material cost, processing cost, and tooling cost (if any). After you place a mass production order, we can refund the sample cost (subject to mutual negotiation).3. **Prototype development samples**: For new product development projects, we provide professional prototype development services, including design, prototyping, testing, and optimization, helping you develop custom optical glass products that meet your unique requirements.4. **Pre-production samples**: For mass production orders, we will provide pre-production samples for your confirmation before starting mass production, ensuring that the product meets your specifications and quality requirements, and avoiding mass production errors. Sample process:1. **Submit your sample requirements**: Send us your product specifications, drawings, or sample requirements, including product type, size, material, coating, quantity, and delivery deadline.2. **Quotation and confirmation**: Our sales and engineering team will evaluate the sample cost and lead time, provide a detailed sample quotation, and confirm with you.3. **Sample payment**: You pay the sample cost and shipping cost, and we arrange sample production immediately.4. **Sample production and inspection**: We produce the sample in our workshop, conduct strict quality inspection, and take photos/videos for your confirmation before shipment.5. **Sample shipment**: We ship the sample to you via express shipping (DHL/FedEx/UPS), and provide the tracking number for you to track the delivery.6. **Sample confirmation and mass production**: After you receive and confirm the sample, we can arrange mass production according to the sample standard. Sample lead times:- **Standard product samples**: 3-5 working days- **Custom product samples**: 7-15 working days- **Complex prototype samples**: 15-30 working daysAt FELIX GLASS, we are committed to providing our customers with high-quality, fast sample services, helping you verify product quality and performance, and reducing mass production risk. Whether you need a small sample for testing, a prototype for product development, or a pre-production sample for mass production, we are ready to support you.

At FELIX GLASS, we know that the success rate of sample production is critical to your product development and mass production plans. A successful sample not only verifies product quality and performance but also lays the foundation for smooth mass production. Based on our years of experience in optical glass manufacturing, we have summarized the following key tips to help you increase the success rate of sample production, ensuring you get a sample that fully meets your requirements in one go. 1. Provide complete and accurate product specificationsThe most important factor in sample production success is clear, complete, and accurate product specifications. You should provide as much detailed information as possible, including:- Product type: optical dome, display glass, AR/AG/AF coated glass, tempered glass, etc.- Material requirements: BK7, fused silica, sapphire, borosilicate glass, etc.- Size, thickness, diameter, and tolerance requirements (critical for precision optical products)- Coating requirements: AR, AG, AF, anti-UV, conductive coating, etc., and transmittance/reflectance requirements- Processing requirements: drilling, etching, tempering, polishing, edge grinding, etc.- Application scenario: automotive, medical, industrial, consumer electronics, etc. (helps us optimize the product design) 2. Provide detailed drawings or 3D filesIf you have product drawings (2D CAD drawings, 3D STEP/IGS files), please attach them to your sample request. Drawings are the most direct and accurate way to convey product requirements, avoiding misunderstandings caused by text description. Our engineering team can directly use the drawings for sample production, ensuring 100% consistency with your requirements.3. Communicate your core requirements and tolerance range clearlyClearly inform us of your core functional requirements and acceptable tolerance range. For example, if you need an optical dome for a camera sensor, clearly inform us of the transmittance requirement, surface smoothness requirement, and impact resistance requirement. This helps our engineering team adjust the production process and material selection to meet your core needs, even if there are minor deviations in non-critical parameters. 4. Confirm the sample plan and quotation before productionBefore starting sample production, we will provide a detailed sample plan, including product design, production process, lead time, and cost. Please carefully confirm the plan, ask any questions you may have, and confirm all details before production. This avoids rework and delays caused by requirement deviations after production starts.5. Provide reference samples if possibleIf you have existing reference samples, please send them to us (or provide clear photos and test data). This allows us to directly compare and replicate the sample performance, ensuring the new sample meets your expectations. 6. Cooperate with our technical team for communicationOur engineering team will communicate with you during the sample production process, confirm any unclear requirements, and provide professional suggestions. Please respond to our communication in a timely manner, and work with us to optimize the product design, ensuring the sample meets your requirements.At FELIX GLASS, we have a professional sample production team and strict quality control process, ensuring high sample production success rates. We will provide sample photos, test data, and inspection reports before shipment, allowing you to confirm the sample quality before receiving it. We are committed to helping our customers achieve successful sample production and smooth mass production, supporting their product development and business growth.

Getting a quick and accurate quote from FELIX GLASS is simple and efficient, designed to meet the needs of global buyers for custom optical glass, display glass, coated glass, and optical components.Step 1: Prepare Your Detailed RequirementsTo ensure a precise quote, please provide us with the following key information:- Product type: Specify the glass you need, such as optical domes (BK7/K9/Sapphire), display glass panels, tempered glass, AG/AR/AF coated glass, curved glass, or other custom optical components.- Material & specifications: Include glass type, size (diameter, thickness, dimensions), tolerance requirements, coating needs (AR, AG, AF, etc.), and quantity (sample order or bulk order).- Application scenario: Tell us the use case, such as automotive smart cockpits, industrial automation, medical devices, thermal imaging, or consumer electronics, so we can recommend the most suitable solution.- Drawing & sample: If available, attach 2D/3D drawings, product sketches, or sample photos to help us understand your requirements accurately.Step 2: Submit Your InquiryYou can send your requirements to us through the following official channels:- Alibaba inquiry: Send a message directly through our FELIX GLASS Alibaba store, and our sales team will respond within 24 hours.- Email: Send your detailed requirements and drawings to our official sales email, and we will assign a dedicated account manager to follow up.- Online contact: Use the contact form on our official website to submit your inquiry, and we will get back to you promptly.Step 3: Receive Your Custom QuoteOnce we receive your requirements, our technical and sales team will:- Review your specifications and confirm feasibility.- Calculate the cost based on material, processing, coating, and shipping.- Provide a detailed, transparent quotation, including unit price, lead time, payment terms, and shipping options.- Offer professional suggestions for optimization if needed, to help you reduce costs and improve performance.Step 4: Confirm & ProceedAfter you receive the quote, you can discuss any adjustments with our team, such as quantity changes, material adjustments, or delivery time. Once confirmed, we will arrange sample production (if required) and proceed with the formal order.At FELIX GLASS, we prioritize fast response and accurate quotations for all global customers. Whether you need a small batch of custom optical components or a large-scale order of display glass, we provide flexible, reliable quotation services to support your projects.